We believe that every business, large and small, deserves to benefit from the cost savings, mobility, and collaboration tools now available with modern, VoIP communication systems. Our mission is to utilize the full scope of capabilities these products/services provide to transform the way our customers communicate with their customers, business partners, and co-workers while also reducing their total cost of ownership.

To simplify the process of meeting these goals, USTeleCenters provides our customers with a “single vendor” solution that includes all the products and services required to properly deploy an IP-based telephone system, including design assistance, cabling, data network upgrades, and carrier services.

Unlike other vendors, which require you to piece together a complex array of services, UST is one of the area’s only turn-key service providers. No matter what your needs may be, our team can tailor a customized premise or hosted solution from the world leader Avaya.

VoIP deployments frequently require upgrades to a customer’s data network infrastructure to avoid audio quality issues. Unfortunately, many vendors in our industry “skip” this critical step, which leads to problems down the road. At UST, we never “cut corners” and have the knowledge and resources to guide our customers to ensure a successful deployment.

For example, if you need Ethernet data jacks installed in locations where you want to deploy IP phones or WiFi access points, know that all of our technicians on staff are experienced cabling installers . If your network is not able to support data traffic sufficiently, we can assist in making the necessary upgrades and and will configure your LAN to separate and prioritize the voice packets to ensure there are no audio quality issues. If you are still leasing legacy, TDM-based telephone services like PRI’s or analog trunks, we are a master agent for most of the major carriers, so we can assist with migrating you to much more cost-effective, IP-based services that can support automatic failover redundancy, number portability, Direct Inward Dialing (DID) numbers, and cell phone mobility.

To put it simply, we help businesses like yours navigate through the minefield of potential issues associated with properly deploying a VoIP solution so you can reap all the functional and cost-saving benefits with minimal disruption to your operations.

Here’s a breakdown of our business phone systems services: