Telephone Services

USTeleCenters: Springfield Telephone Systems 
USTeleCenters offers state of the art Avaya telephone systems, voice and data cabling, camera surveillance systems, door access control systems and broadband services to business clients in all industries in Springfield and Western Massachusetts. Whether you're a national company with offices in many cities or a small business with one location, we provide a full range of telephony and VoIP products to our clients with the main focus being customer satisfaction. With our services, you never have to worry about lack of support or knowledge because our management staff alone has over 100 years of experience in the telecommunication industry and prides itself on a fast response time.

We are also the right company to call if you are just starting a business and have limited knowledge about telecom. Our knowledgeable sales staff is here to assist you and then follow-through with your needs from simply ordering and provisioning business telephone lines to interconnecting your remote offices via VoIP for seamless communications. We do it all for you so that you can focus on the other aspects of your business. We are one of the top telecom services providers in the area for a reason!
Our Services Include:
  • Business telephone system design, implementation and training provided by certified personnel 
  • Troubleshooting and repair of many major key systems, including the Avaya IP Office & legacy Nortel key systems 
  • Phone system moves to new locations
  • Telecom consulting and analysis
  • Sale of business telephones
  • Voice, fiber and data cabling, including Cat. 5e and Cat. 6 wiring from respected manufacturers
  • Voicemail implementation and programming
  • Unified communications and unified messaging
  • Multi-location VOIP networking
  • IP telephony
  • Hosted solutions from Broadview Networks
  • Surveillance camera systems design and installation
  • Door access control systems design and installation 
  • Authorized reseller of business telephone lines through major carriers at lower costs
  • Authorized reseller of broadband services, including T-1's, PRI's and cable services through major carriers
It's important to note that our quality of service doesn't end after the sale! If you ever have any questions or concerns, our customer support is ready to hear from you and find a quick solution. We offer free unlimited technical support and remote programming for one year after we install your new telephone system.

Click on the Avaya banners below to learn more about Avaya and the award-winning IP Office 500 Communications System: 

​If you own a legacy Nortel system, like the BCM, Compact ICS or the Modular ICS, we can service or upgrade those systems as well.

Click on the Nortel banner below to learn about upgrading your Nortel system to an Avaya IP Office 500 Communication System:



USTeleCenters provides Boston, New England and our national base of customers with experienced network cabling installers to handle all of your structured cabling needs. Our professional technicians will first survey your site and then provide you with a complete and thorough analysis of your telecom needs. All factors, including budgetary, ergonomics and aesthetics will be considered when designing a cabling quote for your place of business. The customer is our #1 priority and we will strive to beat your expectations throughout the whole process. 
Our cabling services include the installation of:
  • Office network cable installation
  • Voice, video & data wiring utilizing coaxial cable, Cat 5e cable or Cat 6 cable
  • Fiber optic cable testing and installation 
  • Wireless Access Points 
  • Wire management, patch panels, patch cords, routers and all related equipment
Whether you are moving into a new facility or expanding an existing office space, we will cable it using the highest quality material and the most experienced installers. Our quotes are always competitive because we will not be undersold!

Call for an estimate and check out our affordable rates on cabling and all of our services to see why we're the best Boston cabling installer in New England and beyond!
Hosting Solutions

USTeleCenters is a proud reseller of the award-winning Broadview Networks Office Suite Cloud-based Telephone System:
Is money tight? Almost any business can utilize the benefits of a hosted telephone system that offers all of the same features as a premised-based system but without all the upfront costs of purchasing a premise-based PBX. The full-featured cloud-based phone system from Broadview Networks can transform your business without breaking the bank:

While the phones are in your office, the intelligence of the service is secure in the cloud, so no matter where you are, you can use the OfficeSuite® business phone system. This increases employee productivity and mobility and allows larger organizations to implement unified cloud phone systems across all of their sites.

OfficeSuite® is an IP phone system, meaning it transmits voice, fax and other data packets over either Broadview's, your existing provider's or another telco carrier's IP network or securely over the public Internet. Your USTeleCenters sales representative will be happy to quote you a competitive price on a broadband provider for your business. The benefit of having USTeleCenters as your telecom consultant is that you will be sure of a higher voice quality and carrier-grade reliability based on our years of experience working with may of the top carriers in the country.

Upgrade to a feature-rich, easy to use IP phone system that unifies all your business communications in the cloud without having to purchase expensive equipment or costly maintenance contracts.

Call the USTeleCenters sales department at 1-800-927-3211 to discuss why we are one of the leading VoIP providers in Boston. Call us for a free estimate and to discuss all the advantages of the Broadview Networks Office Suite Telephone System!!