Telephone Services

USTeleCenters: Westborough Telephone Systems 
USTeleCenters offers state of the art Avaya telephone systems, voice and data cabling, door access control systems and broadband services to business clients in all industries in Westborough MA, Grafton MA, Shrewsbury MA, Upton MA and surrounding towns. Whether you're a national company with offices in many cities or a small business with one location, we provide a full range of telephony and VoIP products to our clients with the main focus being customer satisfaction. With our services, you never have to worry about lack of support or knowledge because our management staff alone has over 100 years of experience in the telecommunication industry and prides itself on a fast response time.

We are also the right company to call if you are just starting a business and have limited knowledge about telecom. Our knowledgeable sales staff is here to assist you and then follow-through with your needs from simply ordering and provisioning business telephone lines to interconnecting your remote offices via VoIP for seamless communications. We do it all for you so that you can focus on the other aspects of your business. We are one of the top telecom services providers in the area for a reason!
Our Services Include:
  • Business telephone system design, implementation and training provided by certified personnel 
  • Troubleshooting and repair of many major key systems, including the Avaya IP Office & legacy Nortel key systems 
  • Phone system moves to new locations
  • Telecom consulting and analysis
  • Sale of business telephones
  • Voice, fiber and data cabling, including Cat. 5e and Cat. 6 wiring from respected manufacturers
  • Voicemail implementation and programming
  • Unified communications and unified messaging
  • Multi-location VOIP networking
  • IP telephony
  • Cloud solutions from Powered by Avaya IP Office
  • Surveillance camera systems design and installation
  • Door access control systems design and installation 
  • Authorized reseller of business telephone lines through major carriers at lower costs
  • Authorized reseller of broadband services, including T-1's, PRI's and cable services through major carriers
 
It's important to note that our quality of service doesn't end after the sale! If you ever have any questions or concerns, our customer support is ready to hear from you and find a quick solution. We offer free unlimited technical support and remote programming for one year after we install your new telephone system.

Click on the Avaya banners below to learn more about Avaya and the award-winning IP Office 500 Communications System: 



​If you own a legacy Nortel system, like the BCM, Compact ICS or the Modular ICS, we can service or upgrade those systems as well.

Click on the Nortel banner below to learn about upgrading your Nortel system to an Avaya IP Office 500 Communication System:

Cabling

 
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USTeleCenters provides Boston, New England and our national base of customers with experienced network cabling installers to handle all of your structured cabling needs. Our professional technicians will first survey your site and then provide you with a complete and thorough analysis of your telecom needs. All factors, including budgetary, ergonomics and aesthetics will be considered when designing a cabling quote for your place of business. The customer is our #1 priority and we will strive to beat your expectations throughout the whole process. 
Our cabling services include the installation of:
  • Office network cable installation
  • Voice, video & data wiring utilizing coaxial cable, Cat 5e cable or Cat 6 cable
  • Fiber optic cable testing and installation 
  • Wireless Access Points
  • Wire management, patch panels, patch cords, routers and all related equipment
 
Whether you are moving into a new facility or expanding an existing office space, we will cable it using the highest quality material and the most experienced installers. Our quotes are always competitive because we will not be undersold!

Call for an estimate and check out our affordable rates on cabling and all of our services to see why we're the best Boston cabling installer in New England and beyond!
Cloud Services


​USTeleCenters is a proud reseller of the "Powered by Avaya IP Office" cloud-based communication system. Are you looking for a cloud solution but concerned it won’t have the features to support your business or be based on a trusted, reliable platform? Powered by Avaya IP Office brings the same full strength VoIP features as the award-winning Avaya IP Office installed on-premises, but is now delivered through the cloud. The good news is that almost any business can utilize the benefits of a cloud-based telephone system which offers the same features as a premised-based system, but without all the upfront costs. For the price-conscious organization, Avaya can transform your business without breaking the bank.

Avaya cloud-based systems allow USTeleCenters to provide our customers with the latest unified communications and contact center technologies as a service in both hybrid and pure cloud deployments. Some of the key benefits of an Avaya cloud-based unified communications system are 1) Cloud systems are flexible, reliable, cost-effective and geographically redundant. 2) Cloud systems can be quickly deployed. 3) Cloud-based Avaya systems use the same code base as the on-premises solutions, reducing the need for customers who are currently using an Avaya IP Office premise-based system to invest time in having to learn a new product. 4) Cloud systems are scalable. With a cloud solution, it becomes simpler to add users to other locations. 5) The  Cloud-based Avaya IP Office solutions support full, multichannel unified communications and contact center capabilities plus more operating systems and devices than any competitive cloud offer. 


Call the USTeleCenters sales department at 1-800-927-3211 to discuss how we can help your business move up to the next level and why we are one of the leading cloud-based solution providers in Boston. We provide free, no-obligation estimates!